Community-Led Policy Design and Citizen Engagement Framework
The Citizen Led Impact model is a community engagement framework that trains and supports local researchers to generate place-based insight from within their own neighbourhoods. Through citizen engagement and community-led research, we explore how economic conditions, housing, public services, environmental factors and social infrastructure shape wellbeing, opportunity and quality of life. This evidence is used to support policy co-creation, public sector planning and data-driven investment decisions that respond to lived experience — not just statistics.
At Impera, we are a UK-based social impact data and analytics company dedicated to helping organisations deliver measurable social value. We work in partnership with local and central government, charities and private sector organisations to strengthen evidence-based decision making, improve public services and design strategies that create long-term community impact. Our mission is to help build better societies by turning insight into action — one data point at a time.
Impera combines quantitative data, qualitative research and community insight to support impact at both local and national levels. By integrating data, lived experience and policy design, we help organisations develop social impact strategies that improve everyday life for individuals and communities, supporting more equitable, resilient and thriving places across the UK.
Serving Communities
15 years
For
16countries
Across
50projects
With over
Citizen Led Impact Features
Recruitment of members from targeted communities, particularly those directly affected by prevailing issues.
Community members undergo a comprehensive training to become community-based researchers and policy designers. The emphasis is on amplifying the voices of marginalized groups who are often overlooked.
The training is provided by Impera and certified by Soctim, and the credentials can be used, by community members, as stepping stone for career development.
The structure of the engagement creates a long-term and sustainable relationship between policymakers and community members and provide real-life and consistent feedback loop to the needs evolution of communities.
Citizen Led Impact Services
Concept Catalyst: The One-Day Ignition
Trainer's Forge: The Two Day Mastery
Ignite & Insight: The Three-Month Transformation
Certification and Post-Training Support
Earn Your Certification – Accredited by Socitm:
Upon completing the CLI training, you will receive an official certification, accredited by Socitm, recognizing your expertise in the CLI model. This certification highlights your ability to lead and implement community-driven initiatives, setting you apart as a trusted leader in local government and civic engagement.
CLI Handbook:
You will also receive a CLI Handbook, a comprehensive guide with all the tools, templates, and resources you need to continue applying the principles you’ve learned.
Ongoing Support
After completing your training, our expert CLI trainers remain available to provide ongoing support. Whether you have questions, need advice, or want to share progress on your projects, the trainers are here to assist you every step of the way. You’ll have access to direct communication with them, ensuring that you feel supported as you apply the CLI model in real-world scenarios.
"The programme's learning experience is amazing with well thought out strategies that are well presented. The trainers are patient, and they facilitate the understanding of strategies and tools. Learners become well versed about the topics presented through relevant examples.
The training made me want to continue the journey of becoming a community researcher.The team's years of amazing work with different diverse communities showed in their passion and commitment to make a difference and bring about impactful change. This experience is fun and enjoyable, with a relaxed but interactive learning environment for everyone."
CLI 3-month transformation learner
The Citizen Led Impact Thinking
Get in Touch
This model has been tested with citizens, communities, local stakeholders, governments, public agencies and business in thirteen different countries (Greece, Lebanon, Rwanda, UK), to develop new ways of understanding what social progress means and how to measure it.